Delete your mydnb account

Request deletion of your mydnb account and the personal data stored for the mydnb app on Google Play and mydnb.de. See also our Privacy policy.

How to delete your account

  1. Open https://www.mydnb.de/delete-account, or in the mydnb app open Profile and choose Delete account.
  2. Sign in with the mydnb account you want to delete (email and password, or Sign in with Google).
  3. Type DELETE and press Delete my account. Deletion runs immediately and you are signed out.
  4. If you cannot sign in, email bass@mydnb.de with the subject “Delete mydnb account”, plus the email address and username. We delete the account within 30 days.

Data that is deleted

Data that is kept

Konto löschen

Seite öffnen, anmelden, DELETE eintippen. Ohne Anmeldung E-Mail an bass@mydnb.de, Betreff „Delete mydnb account“, Löschung innerhalb von 30 Tagen. Gelöscht: Kontodaten, Favoriten, Tokens. Aufbewahrt: Server-Logs bis 30 Tage, Analytics bei Google bis 14 Monate, Downloads auf dem Gerät, öffentlicher Katalog.